Frequently asked questions

Everything you need to know about all the things that matter for your future

Frequently asked questions

Everything you need to know about all the things that matter for your future

Let’s start by stating the obvious: storing one sample is always better than not preserving your sperm at all.

In general, the more sperm you store now, the cheaper and less complicated using your sample down the road will be. For instance, the simplest and least expensive procedure (IUI) usually requires 1-2 vials per cycle. The next common procedure (IVF) can be done using a single vial from which a fraction of the vial or even one healthy sperm (ICSI) is used for a fertility procedure.

If your sperm is in good shape, we can usually extract between 3 and 6 vials from each kit you send to us.

We always recommend storing more now to allow for more options and opportunities in the future. While every customer has different circumstances and different dreams for the future, most of our customers order two home sperm kits. This is why our middle package is the most popular one.

For more information you can refer to this post.

Absolutely. Please contact us to find out more about our multiple kit deals.

If you ordered one kit you need just one business day to produce your sample and ship back the kit to us. Please keep in mind that we accept kits Tuesdays through Fridays so you should send the kits back to us Mondays through Thursdays with our prepaid overnight priority shipment.

As explained in our instructions, it is recommended to allow at least 2 and no more than 5 days between each ejaculation. Assuming that our instructions are carefully followed and there are no clinical issues with your sperm, you should allow 2.5 business days for each home sperm kit you are ordering.

We do recommend holding off any planned medical procedure or drug therapy that might impact your fertility, until after receiving our lab results.

We ship all kits together in one package. You will be asked to return the kits to our lab one by one. For optimal results, it is recommended to allow 2 to 5 days between each ejaculation.

During checkout, you will be asked to choose a convenient delivery date. In order for the package to reach on time, we ship it the night before your chosen date through an overnight FedEx shipping service. The package usually arrives around noon time. You will get your tracking information as soon as your package is shipped.

We ship kits to customers Mondays through Fridays. This means you can receive your kits Tuesdays through Saturdays (as they are shipped overnight).

Saturday deliveries has an additional one-time shipping fee of $25, added to your cart during checkout.

Please note that in case you wish to receive the package the day after your order, you will need to place your order at or before 2:30 p.m. EST.

Our kit includes a unique preservation medium that keeps your sample viable during its journey to our lab. It is important that this medium stay cooled in your fridge right after you receive the package.

That is why we let you choose a convenient delivery date for the kit. On that chosen delivery date, the expected delivery time is between 10 a.m and 12 p.m. You should be available before 5:00 p.m to store the preservation medium in your fridge.

It is possible to receive the kits at your workplace (the package is sent inside a box so no one sees its contents).

However, since the preservation medium inside the package needs to stay cooled at all times, you will need to take some extra steps:

  1. When you receive the package at your work-place, open it and put the ice-pack in the freezer, and the preservation medium in the fridge.
  2. When you are about to go home, place back the ice-pack and the preservation medium in the foam container within the box (as they were originally placed when you first opened the package). The ice-pack should keep the preservation medium cool on your way back home.
  3. As soon as you arrive home, open the box again and put the preservation medium in the fridge, (you can then dispose the ice-pack as you will not need it anymore).

Each one of our home sperm storage kits contains (1) an isolating Styrofoam container which you will put your sample in. Inside the container you will find (2) our preservation medium inside a tube, (3) a thermal bag for more isolation, (4) a biohazard bag for security precautions, (5) a couple of small sized ice packs for keeping the package cool on its way to you, (6) an empty sample cup where you will keep your sample, (7) a FedEx Pak for the shipping procedure, (8) some stickers for our internal process, and (9) documentation including our easy to use instructions, and a personal details document.

Our kit is pre-paid for FedEx priority overnight return shipment to our lab, and fully compliant with the Category-B bio-substance packaging guidelines. Please follow our instructions to get more information.

Our preservation medium is a liquid that serves to keep your sperm sample viable during its shipment to our lab. We use a reliable, safe and efficient preservation medium.

Your privacy is very important to us. Your kit is shipped inside a FedEx package, which does not show anywhere the content of the package.

Sure thing! Our collection instructions are available here.

We ship kits to customers Mondays through Fridays. This means you can receive your kits Tuesdays through Saturdays (all our packages are shipped overnight).

Saturday deliveries has an additional one-time shipping fee of $25, added to your cart during checkout.

Fedex does not offer express delivery services on Sundays.

Please note that in case you wish to receive the package the day after your order, you will need to place your order at or before 2:30 p.m. EST.

We want to ensure that your sample arrives at our lab during normal operating hours and someone is always available to receive the shipment. Therefore, you can ship your home sperm kit back to our lab Mondays through Thursdays only.

Once you are ready to ship back your kit to us, you should find the nearest FedEx station to you and drop your kit at a FedEx (Inside) Dropbox, located inside the station.

To find the nearest FedEx (Inside) Dropbox to you, and the last FedEx Express pickup time, please:

(1) First, visit www.fedex.com/locate.

(2) Enter a desired zip code, click on the ‘More’ drop- down menu, and check ‘Drop box shipping’, before starting your search with the magnifying glass. If you are using your mobile phone, instead of ‘More’ click on ‘Filter’ and then on ‘Additional services’.

(3) Choose the location nearest to you and pay attention to the word ‘Inside’ at the end of the purple description, and to the orange square for last express pickup time.

When arriving at the station, choose an ‘Express’ Dropbox and not a ‘Ground’ Dropbox.

Please try to drop your kit at least 15 minutes before the last Express pickup time.

Yes. We will send you an email with the tracking details for your package as soon as it is sent to you. When you return the kit to our lab – once your kit is dropped off, you will ask the FedEx staff member to provide you with a tracking number or contact us and we will help you track your package.

The Sppare.me account owner is the person supplying the deposit (i.e., the person producing the sample).

Once the sample is processed, it is labeled with the depositor’s personal details in deep cryogenic freeze. This cannot change.

If you wish another person to be legally able to approve the retrieval or termination of the sample on your behalf, please consult with an attorney in your State. An attorney can advise you regarding the legal documents that are required in such circumstances.

In addition, we recommend consulting your chosen fertility clinic or physician on any requirements for accepting the sample for treatment in such circumstances.

Lastly, read our customer service agreement for more information regarding sample retrieval in the case of a death of a customer.

Sppare.me’s base process and protocols currently cover sperm use in fertility procedures with a sexually intimate partner only.

Sperm use with a non-intimate partner may include use of sperm of so-called Directed or Known donors, and may also include use of sperm with a surrogate.

Sppare.me is happy to offer long-term storage of ‘non-intimate use’ samples. However, please note that a future use of sperm with a non-intimate partner requires certain screening and testing of the depositor (donor), which we currently do not offer. Such screening and testing may be completed by your physician at the time of making the deposit.

If you intend to use sperm samples with a non-intimate partner, please discuss our service with your physician / fertility clinic to ensure it fits your future fertility plans.

If you have any questions, feel free to contact us.

We offer the following packages to store sperm:

Our first package, “The Standard”, is $700. This package includes 1 home sperm kit, 1 year of storage, all lab processing, sample testing for count and motility, 3-6 vial split, priority overnight round-trip shipping, and 2 interest free payments.

Our second package, “The Recommended”, which is also the most popular, is $850. This package includes everything that comes with “The Standard” package, as well as 1 additional home sperm kit, and an option for 3 interest free payments.

Our third package, “The Ultimate”, is $1,800. This package includes everything that comes with “The Standard” package, as well as 2 additional home sperm kits, and an option for 4 interest free payments.

Additional years of storage will be subject to an annual fee of $165 in case you ordered one home sperm kit, or $245 in case you ordered more than one home sperm kit. You can also order one of our discounted pre-paid multiple year plans.

Termination

Termination is always FREE of charge.

Retrieval

If you arrange retrieval and shipping of your sample with your chosen fertility clinic, a retrieval handling fee of $315 will apply. If you would like us to help with retrieving and shipping your sample to your clinic, a one-time $1,000 fee applies (if a sample is retrieved within its first year of storage or more than one retrieval is expected, an increased retrieval fee per shipment will be due – please contact us for more information).

You can find out more on our pricing page.

For two main reasons:

  1. We believe that sperm storage should not be a luxury but rather accessible to everyone. Therefore, we provide our customers with the most and cost efficient service without compromising our highest standards in regard to security, safety, quality and customer support.
  2. Our main focus is cryopreservation and storage of sperm. Unlike other companies, we do not preserve eggs and embryos, or offer sperm donation services. This allows us to be more cost efficient.

We commit to providing our customers with the most affordable service fee, and offer a flexible refund policy.

Here is a summary of our refund policy:

In case of any technical issue related to the delivery of the package or the package itself – you can always ask for a Full Refund under our 100% Process Quality Guarantee Policy.

Cancellation prior shipping – You can cancel your order before your package is shipped to you and receive a full refund, excluding 3% payment processing fee

Cancellation post shipping – Unfortunately our products cannot be restocked. Cancellations after package shipment will only be eligible for a $50 refund per ordered kit. A refund can be requested as long as the kit is not shipped back to our lab for testing and storage.

One insight regarding our process:

Our process is a proven ‘tried and tested’ solution for shipping sperm, which works great for our many customers (thousands of samples). However, statistically, some customers may have a sperm quality issue causing a sample to be ineligible for storage. It could happen, and from various reasons. The good news is that in today’s modern world, there are many different ways to effectively address sperm quality issues.

We do want to let you know that the vast majority of the samples we receive is viable and eligible for cryopreservation, so the chances of your sample being not eligible are quite low (yet possible). Upon arrival, our lab tests each sperm sample for volume, count and motility before processing and storing it.

In case there is any problem with your sample we will contact you immediately and guide you through the process. You will of course be eligible for a refund under our refund policy summarized above.

Please review our full refund policy here.

At this time we cannot bill your insurance directly or provide medical-related diagnosis or information to your health insurance provider.  We will provide you with a receipt, which you can use for possible reimbursement.

As our prices are the lowest in the market, we are less flexible with financial aid. Nevertheless, we are currently in the process of developing financial aid programs to ensure that financial standing does not prevent people from securing their future. Please contact us for further details.

We are not fans of hidden fees. We are really not. This is why it is important for us that you know in advance what you will have to pay for within the process. When you place an order with us you pay a one time for fee for the kits, including two way priority overnight shipping and handling, all lab processing and testing, including the first sperm storage year for free. From the second year onwards you will pay for the sperm storage of your sample, either by an annual payment, or by ordering one of our pre-paid multiple year plans.

In case you wish to retrieve your sample you will also pay a one time fee. Termination is free of charge. For more information please see our pricing page.

10-14 days prior to your plan’s expiration date, we will send you an email notification indicating that your regular annual storage or your pre-paid multiple year plan is about to expire. You could then choose to either terminate your sperm samples (free of charge), retrieve your samples (within the United States for a one-time fee), purchase a new pre-paid multiple year plan or continue with your regular annual plan.

We comply with all regulations for shipment of biological substance.
Our lab is New Jersey State licensed, FDA registered and CLIA inspected –

Clinical Laboratory License No. 00047897
FDA Establishment ID 3003945103
CLIA ID 31D0683204

With over 50-year experience in sperm cryopreservation and sperm storage, rest assured that your sample is in the best possible hands.

Our standard for cryopreservation is solid and transparent: we will store your sample if, based on the professional judgment of our laboratory personnel, your sample, as tested, is predicted to be usable for reproduction procedures post-thawing.

In case there is any problem with your sample we will contact you immediately and guide you through the process.

We will share with you your sperm test results which include sperm count, motility and morphology (optional). To learn more about the process, you can refer to this blog post.

Absolutely. We have a solution that keeps your sample viable until it reaches our lab. Delivering sperm overnight is a ‘tried and tested’ solution for sperm freezing and it worked well for our many customers.

Upon arrival, we carefully test each and every sperm sample for volume, count and motility before processing and storing it. In case there is any problem with your sample we will contact you immediately and guide you through the process.

We are strictly monitoring our process in order to allow optimal clinical results for our customers. Our 100% Process Guarantee Policy ensures that you will not be paying anything if there was a technical issue related to the delivery of the package or the package itself (e.g., a FedEx delay).

Sppare.me offers a program for customers who want, need or advised by their physician to take an extra step and get tested for certain Sexually Transmitted Diseases – STDs.

After receiving your sample, upon your request, we will send you a physician referral for STD blood-work, which you can use with any local lab preferred by your health insurance provider. The referral itself is free of charge. The STD blood-work panel will include: HIV, Hepatitis B, Hepatitis C, HTLV I/II and Syphilis. The cost of the actual tests depends on your medical provider.

Customers will be able to send us the STD testing report, and we will get the report reviewed and signed off by our medical team.

Once cleared for STDs, your samples will be designated as STD-tested samples.

Following the safe storage of your samples with us, we will provide more information in an email regarding STD testing, for your consideration.

As certain clinics have their own policies when it comes to sperm depositor screening, please consult your intended fertility clinic or physician in advance of starting your process for any STD-testing or screening evidence they require to have on file, or that may be applicable in your circumstances.

A 45-day window following the sample collection is recommended for STD testing. Our experience indicates that this is the common acceptable timeframe for fertility clinics, although it is also recommended that you consult the intended fertility clinic before making a decision.

If you have questions, feel free to contact us.

Overnight delivery of sperm is a ‘tried and tested’ solution for preserving one’s fertility. Our unique preservation medium coupled with our secure packaging will help keep your sperm sample viable during the shipment process.

Sperm motility and (to some extent) sperm count are reduced throughout overnight delivery. They are also reduced as a result of the cryopreservation process – even for a sample that is produced onsite. Luckily, today’s technologies have incredible ways of utilizing the sperm that do survive the freezing process for reproduction. Some methods just require one viable sperm.

Upon arrival, we carefully test each and every sperm sample for volume, count and motility before processing and storing it.

We recommend refraining from ejaculation at least 2 but not more than 5 days prior to producing your sample. We also advise that you produce your sample and then drop your home sperm kit as close as possible to the last FedEx Express pickup time. It is vitally important to follow our instructions carefully. Our instructions are very clear and easy to use. Following them will ensure an optimal result.

Please remember to drop your kit at least 15 minutes before the last express pickup time. Here you can see our full instructions for better understanding the process.

In order to determine the viability of your sample, our lab tests it for volume, concentration, count, and motility, and sends you an electronic report once testing has been completed (typically, within 24 hours). You can also opt for a morphology test to give you a wider picture of your sperm quality (this test has an additional fee of $100 per sample, added upon checkout). To learn more about our testing approach, please check out this blog post.

Absolutely. Although not a must for the process, you may be interested to take this opportunity and get more information about your sperm quality and fertility. We offer a morphology test for an additional fee of $100. In a nutshell, this test reports the percentage of sperm that appear normal, in terms of size and shape. The results of this test may facilitate your decision of how many sperm samples to process.

Being HIV positive or carrying Hepatitis B or any other infectious disease, should not prevent anyone from preserving their future. The only difference is that infectious samples are kept in a more secured storage tank, separate from other samples. In light of special storage procedure required for potentially infectious sperm samples, an additional annual fee of $100 will be charged. If you are aware of carrying any infectious disease, please notify us in advance to ease the process of reviewing your blood tests.

Delivering sperm overnight is a ‘tried and tested’ solution for fertility backup. It is referred to as a ‘safe and reliable’ solution for banking sperm by academic studies and is offered by leading fertility centers around the globe. Our home sperm kit, the best in the market, is using a solution that keeps your sample viable for up to 20 hours, until it reaches our lab. It works well for our many customers.

Throughout our process, from shipping to testing to storing, we have different security measures and strict identification protocols ensuring your sample is safe and viable.

Upon arrival, our lab tests each sperm sample for volume, count and motility before processing and storing it. In case there is any problem with your sample we will contact you immediately and guide you through the process.

We are strictly monitoring our process in order to allow optimal clinical results for our customers. Our 100% Process Quality Guarantee Policy ensures that you will not be paying anything if there was a technical issue related to the delivery of the package or the package itself (e.g., a FedEx delay).

The preservation medium is a liquid that serves to keep your sperm sample viable during the shipment process so you definitely need to use it when shipping us a kit with your sample.

Yes, we have many happy customers from California! We serve all throughout the U.S. and your sample is shipped overnight to our lab regardless of your location in the country. For this reason, your sample will reach our lab within the same time frame whether you live 20 minutes from our lab or 20 hours from it.

We encourage our customers to go through our privacy policy before using our website and services. You can read our privacy policy here.

Retrieving some or all of your vials is very simple. Contact us by email (support@sppare.me) or phone (855-855-3945) 30 business days in advance and we will send you an authorization form. Complete the form, notarize it, and send it back to us. We will prepare the documentation and ship the requested number of vials in a special shipper chilled with liquid nitrogen to a licensed fertility clinic or a licensed storage facility of your choice. Please discuss our service with your physician or fertility clinic to ensure it is appropriate for your fertility needs.

Should you decide you no longer want to preserve your sample, simply contact us and we will send you a termination form. Fill it in, notarize it, and send it back to us before the due date for your annual storage fee. We will terminate your sample quickly and safely, and you will receive a written confirmation. No additional fees are required.

You, the sample depositor, are the sole legal owner of your samples. Only you can release your samples (or authorize another person to release your samples on your behalf).

Read our customer service agreement for more information regarding sample retrieval in general and in special cases (e.g., death of a customer).

If you wish another person to be legally able to approve the retrieval of the sample on your behalf, please consult with an attorney in your State. An attorney can advise you regarding the legal documents that are required in such circumstances.

In addition, we recommend consulting your chosen fertility clinic or physician on any requirements for accepting the sample for treatment in such circumstances.

Lastly, read our customer service agreement for more information regarding sample retrieval in the case of a death of a customer.

Currently there’s no known limit for how long a sperm can be frozen for. In some cases sperm stored for 20+ years has been successfully utilized for insemination.

You are in control of your frozen samples and so you can choose to retrieve your sample whenever you want, as long as you give us a 30-business day notice before you wish to retrieve your sample. Usually our service fits customers that seek to store their sample for the long term. If you are looking for short term storage, you may want to check local service providers.

Sppare.me is a strong company that has processed thousands of samples since its inception, and retrieved many of them for use in fertility procedures all across the United States, and internationally.

Yet, we want you to know that your ability to have babies in the future is our first priority, and we do take all possible scenarios into account, even this extreme, rare and unlikely one. In case Sppare.me ceases to exist, for any reason, an experienced sperm transfer coordinator will contact each and every customer and carefully arrange the transfer of their sperm samples to a facility of choice. At all times, each of our customers is the sole legal owner of their sperm samples. For more information read our customer service agreement.

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Didn't find an answer?

24/7 support by medical professionals


Call us(855) 855 3945
Email ussupport@sppare.me

Get Sppare.me kit today!

Order today – Get your sperm freezing kit tomorrow morning

The Standard

The Standard Sppare Me Price Package 1
$700 1 KIT

1 Sample, 3-6 Vials

1 full fertility testing report within 12 hours

Next-day delivery


2 interest-free installments


1 Year of FREE storage

Cryogenic storage: $165/year starting in year 2, for 1 kit.

The Ultimate

The Ultimate Sppare Me Price Package
$1800 3 KITS

3 Samples, 9-18 Vials

3 full fertility testing reports within 12 hours

Next-day delivery


4 interest-free installments


1 Year of FREE storage

Cryogenic storage: $245/year starting in year 2, for 3 kits. Save $260 every year!

The first, undisputed, leader in long-
term sperm storage

Often imitated, never duplicated.

  • 10,000+ Samples stored

  • Hundreds Samples used for successful inseminations

  • 50+ Years of experience in fertility services

  • 1st To develop temperature controlled sperm freezing home kits

  • 4.9/5 Google certified star-rating

The first, undisputed, leader in long-term sperm storage

Often imitated, never duplicated.

  • 10,000+ Samples stored

  • Hundreds Samples used for successful inseminations

  • 50+ Years of experience in fertility services

  • 4.9/5 Google certified star-rating

Planning your future starts with
a great experience

Sppare.me earned 4.9 stars
in 133 Certified Google reviews,
and is also
top-rated by health practitioners

Stephanie Cook 785099 Unsplash 1 100x100 1
Eric Richardson
I can’t thank Sppare.me enough for the help they’ve given me with freezing my sperm before my procedure. The kit instructions were simple and clear, and the process was quick and easy, in all aspects
Stef Black
Stef Black
Sppare.me is by far the best option on the market. I couldn’t recommend them highly enough – and I do recommend them to folks who need this service, all the time
Ean Canon
Ean Canon
As a trans woman I am very happy to have been able to get this fertility preservation service at such a reasonable price. I am undecided if I want children in the future or not, but the security is worth it
Jack Hopper
Jack Hooper
The team was professional and very helpful. Quick responses to my questions and easy to use
Brown
Delilah Brown
I love the customer service recommend… shout to to Yesenia (hope i spelled you name correctly). Sppare.me is an affordable and most of all reliable specimen storage service. I trust this company with the lives of my future children! Literally!
Taylor
Taylor Barbara
After looking into freezing services, I found Sppare.me to be the most affordable and easy– the steps are well explained on their website. The process is really simple– I got my home freezing kit the day after I ordered, and shipped back my sample to Sppare.me’s lab the next day
Chris Gates
Christopher Gates
I don’t think it gets much easier than this. The entire process was east and discreet. I even had a quick and painless exchange with customer service over some minor questions. Can’t recommend enough
Tyler 100x100 1
Tyler Davis
The process is extremely convenient and affordable. The kit that is sent out is easy to follow and very clear with the instructions. Thank you much Sppare.me for allowing me to preserve my fertility
David Blum
David Blum
Helpful customer service!